What to do when a toddler falls on his face and your see the first blood EVER?!?  Or nothing will stop the baby’s crying and you’re starting to wonder…  The BC Nurseline is a great resource!  Now, you can just dial 811 from anywhere in the lower mainland, and you’ll be connected.  Make sure you have your child’s care card ready when you dial.  They keep your child’s history on file so that each time you call, you are not starting from scratch.  Our time is very valuable, after all.

The BC HealthGuide Program has four components:

• The BC HealthGuidehandbook. It is available in English and French, and as the First Nations Health Handbook.  To request your copy, call 1-800-465-4911.
• BC HealthGuide OnLine. This reliable website with in-depth health information is found at www.bchealthguide.org
• The BC HealthFiles is a series of easy-to-read one-page Fact Sheets on a variety of environmental, public health, and safety topics. These may be of interest to you and your family. They can be found on BC HealthGuide at www.bchealthguide.org • The BC NurseLine. This confidential telephone nursing service is available 24 hours a day, seven days a week. It includes the BC NurseLine Pharmacist Service for medication inquiries. The pharmacist service is available between the hours of 5 p.m. and 9 a.m. daily. Both services answer your health care questions and concerns, including when to see a doctor or visit emergency. Phone: 811, or 604-215-4700 (in the Lower Mainland) or toll-free elsewhere in BC: 1-866-215-4700.  Deaf and Hearing Impaired: 1-889-215-4700 Translation services are available in over 130 languages.